MedwayMedia
Website: https://medway.media
Last updated: 15 October 2026
1. About MedwayMedia
MedwayMedia brings together local broadcasting, community information and digital services for Medway, including MedwayRadio and MedwaySocial.
This Privacy Policy explains how personal information is collected, used and protected when visiting the MedwayMedia website.
For privacy enquiries, please email contact@medway.media.
2. Information we collect
MedwayMedia does not require visitors to register, create an account or provide personal information to browse the website.
Limited information may be processed when:
- You contact MedwayMedia by email.
- You visit the website and anonymous usage statistics are collected.
- Technical information is recorded for website security and operation.
3. Website analytics
We use Burst Statistics to understand general website activity, such as page visits and usage trends.
Burst is configured to operate without analytics cookies or device fingerprinting. Browser Do Not Track preferences are respected.
The information helps us understand how the website is used and improve its content.
4. Website security
We use Wordfence to help protect the website against unauthorised access, malicious activity and other security threats.
Wordfence may process technical information, including IP addresses, browser details and information about suspicious requests.
Live Traffic logging is configured for security-related activity, with a maximum retention setting of 30 days. Other security records may have different retention periods.
5. Hosting and technical information
The MedwayMedia website is hosted on a Contabo server located within the European Union.
Technical information, including IP addresses, request times and browser information, may be processed or recorded as part of normal website hosting, maintenance and security.
6. Contacting MedwayMedia
The website provides an email link rather than an online contact form.
If you contact us, we may retain your email address, message and any information you voluntarily provide.
This information is used to respond to your enquiry and manage any necessary correspondence. It is retained only for as long as reasonably necessary for those purposes or to meet applicable legal obligations.
7. Cookies
The public website does not use analytics cookies through Burst Statistics.
WordPress may use essential cookies for administrator authentication and website management.
Other cookies or similar technologies, if introduced in future, will be reviewed and this policy updated where necessary.
8. External websites
MedwayMedia provides links to other websites, including:
These websites operate separately and may have their own privacy policies and data-handling arrangements.
MedwayMedia is not responsible for the privacy practices of unrelated external websites.
9. How information is used
Where personal information is processed, it is used for legitimate purposes such as website security, responding to enquiries and maintaining the website.
Depending on the activity, processing may rely on legitimate interests or compliance with legal obligations under UK data protection law.
We do not sell visitors’ personal information.
10. Your data protection rights
Under UK data protection law, you may have rights to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of information in appropriate circumstances.
- Object to certain processing or request that processing be restricted.
To make an enquiry or exercise your rights, please contact MedwayMedia using the email link in the website footer.
You may also raise a concern with the UK Information Commissioner’s Office at https://ico.org.uk.
11. Changes to this policy
This Privacy Policy may be updated when the website, its services or applicable legal requirements change.
The latest version will be published on this page.